Yes, the Mink Fur which lines the entire body of the coat can be removed. In addition, the Fox Fur trim can be removed on its own.
We do not recommend cleaning the fur often (because you can't clean fur a million times), but if need be it must be taken to a fur specialist. The outer cotton lining can be washed in the washing machine on the cold setting and hung to dry.
Fill power is how much down is in the coat. It determines how insulating the down will be. The higher the fill power, the warmer the coat. Our coats have a fill power of 650, which is very warm.
We offer free shipping to you. However, in the case of a return or an exchange there will be a $150 return/restocking shipping fee.
We ship worldwide.
We are not responsible for duty charges, although you may receive some depending on where you are shipping your coat to.
Shipping takes 4-7 business days from the day of your order. If you have gotten a customization and/or monogram, shipping may take an additional week.
Warranty and Returns
Outliers coats are made with longevity in mind. True Outliers coats purchased from authorized retailers (and us, duh!) are under a full warranty against any defects that may appear when received. If there is an issue with a manufacturing defect, we will repair your coat free of charge.
The True Outliers warranty does not cover any damage that the consumer may have done to the garment including accidents, improper care, negligence, or normal wear and tear (this includes getting into a fight and being pushed into the snow and ripping your coat).
Our return policy is not valid on any garment with a monogram. Garments with those alterations are not eligible for a return, refund, or exchange.
Any garment without customization and/or monogram is allowed to be returned/exchanged until 7 days after it is received. In order to be eligible for a return, the garment must be:
Please note that any shipping charges will not be refunded. True Outliers has the right to refuse a return if the garment is not in the condition that it was received in.
In the event that you would like to return your purchase, please contact us at firstname.lastname@example.org and we will be happy to assist you.
Joining The Tribe
True Outliers is more than a brand, we are a global movement of individuals that are True Outliers in every facet of their lives. In order to keep the legitimacy of our brand we want to make sure you belong.
We are looking for the charachter traits of a True Outlier. These include but are not limited to; being true to yourself, being proud of who you are, not caring about the opinions of others, and being genuine.
Yes! Once you have been welcomed into the fold you are a member of the tribe.
If at first you don't succeed, try, try, try again.